Privacy Policy

BURN Firewood Privacy Policy

Effective Date: 11/09/23

At BURN Firewood, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, products, or services. By accessing or using any part of our website or engaging with our services, you consent to the practices described in this policy.

  1. Information We Collect:

We may collect various types of information, including but not limited to:

  • Personal Information: Your name, address, email address, phone number, and other contact information provided during account creation, order placement, or inquiries.
  • Payment Information: Payment card details, billing address, and transaction data when making a purchase.
  • Device and Usage Information: Information about your device and how you interact with our website and services, including IP address, browser type, operating system, and page views.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing and shopping experience on our website. Please review our Cookie Policy for more details.
  1. How We Use Your Information:

We use your information for the following purposes:

  • Processing Orders: To fulfil and manage orders, process payments, and provide customer support.
  • Communication: To communicate with you regarding your orders, account updates, and promotional offers.
  • Website Improvement: To analyse website usage and performance, customise content, and enhance user experience.
  • Marketing: To send marketing communications, with your consent, about our products and services.
  1. Data Sharing and Disclosure:

We may share your information with:

  • Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
  • Legal Compliance: When required by law or in response to valid legal requests, such as court orders or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

  1. Data Security:

We employ industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Choices and Rights:
  • You have the right to access, update, or correct your personal information.
  • You can opt-out of marketing communications at any time by following the instructions in our emails or contacting us directly.
  • You may delete your account, subject to any legal obligations we have to retain certain data.
  1. Third-Party Links:

Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their respective privacy policies.

  1. Children's Privacy:

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate action.

  1. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.

  1. Contact Us:

If you have any questions or concerns regarding our Privacy Policy, please contact us at office@burnfirewood.co.uk.

Thank you for choosing BURN Firewood. We are dedicated to safeguarding your privacy and providing you with exceptional firewood products and services.

BURN Firewood, Coney Park, Harrogate Road, Yeadon, LS19 7XS

www.burnfirewood.co.uk

office@burnfirewood.co.uk

standard firewood bundle

Your Source for Premium Quality Firewood

Are you looking for quality firewood Leeds to keep your home warm and cozy throughout the chilly months? At Burn Firewood Leeds, we take pride in providing the finest quality firewood that burns efficiently and cleanly, giving you maximum warmth and comfort.

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Why Choose us?

Premium Quality: Our firewood is carefully selected and seasoned to perfection, ensuring optimal burning performance and long-lasting heat.

Sustainably Sourced: We prioritise sustainability by sourcing our firewood from responsibly managed forests, promoting environmental conservation.

Variety of Options: Whether you prefer oak, birch, beech, or a mix of hardwoods, we have a wide range of options to suit your specific needs and preferences.

Convenient Delivery: Say goodbye to the hassle of transporting heavy loads of firewood. We offer prompt and reliable delivery services right to your doorstep, making it convenient for you to stock up on firewood whenever you need it.

Competitive Prices: Enjoy competitive pricing without compromising on quality. We believe in offering great value for your money, ensuring you get the best bang for your buck.

Customer Satisfaction Guaranteed: Your satisfaction is our priority. With our dedication to quality and service excellence, we strive to exceed your expectations with every purchase.

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Burn Firewoood Leeds

We take great pride in being Yorkshire's premier supplier of premium firewood. Based in Leeds, our family business has been all about keeping homes cozy with the sound of crackling fires for years.

We're big on sustainability and preserving our local environment. We provide quality firewood whilst doing our part to protect the natural beauty around us. What makes us stand out is our dedication to giving you the best – whether it's quality, reliability, or the exceptional customer service. It's earned us a lot of loyal fans in Leeds, Harrogate, and beyond.

Your satisfaction and comfort? They're our top priorities, every step of the way!

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Responsible Sourcing

We're passionate about protecting the environment and practicing sustainability in all aspects of our business. We truly believe in preserving our natural resources for future generations. Sustainability is more than just a goal for us, it's woven into the fabric of our company's values. It shapes how we operate and make decisions, ensuring that we leave a positive impact on the environment.