Privacy Policy

BURN Firewood Privacy Policy

Effective Date: 11/09/23

At BURN Firewood, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, products, or services. By accessing or using any part of our website or engaging with our services, you consent to the practices described in this policy.

  1. Information We Collect:

We may collect various types of information, including but not limited to:

  • Personal Information: Your name, address, email address, phone number, and other contact information provided during account creation, order placement, or inquiries.
  • Payment Information: Payment card details, billing address, and transaction data when making a purchase.
  • Device and Usage Information: Information about your device and how you interact with our website and services, including IP address, browser type, operating system, and page views.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing and shopping experience on our website. Please review our Cookie Policy for more details.
  1. How We Use Your Information:

We use your information for the following purposes:

  • Processing Orders: To fulfil and manage orders, process payments, and provide customer support.
  • Communication: To communicate with you regarding your orders, account updates, and promotional offers.
  • Website Improvement: To analyse website usage and performance, customise content, and enhance user experience.
  • Marketing: To send marketing communications, with your consent, about our products and services.
  1. Data Sharing and Disclosure:

We may share your information with:

  • Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
  • Legal Compliance: When required by law or in response to valid legal requests, such as court orders or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

  1. Data Security:

We employ industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Choices and Rights:
  • You have the right to access, update, or correct your personal information.
  • You can opt-out of marketing communications at any time by following the instructions in our emails or contacting us directly.
  • You may delete your account, subject to any legal obligations we have to retain certain data.
  1. Third-Party Links:

Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their respective privacy policies.

  1. Children's Privacy:

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate action.

  1. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.

  1. Contact Us:

If you have any questions or concerns regarding our Privacy Policy, please contact us at office@burnfirewood.co.uk.

Thank you for choosing BURN Firewood. We are dedicated to safeguarding your privacy and providing you with exceptional firewood products and services.

BURN Firewood, Coney Park, Harrogate Road, Yeadon, LS19 7XS

www.burnfirewood.co.uk

office@burnfirewood.co.uk

Log Delivery Leeds

Firewood Delivered to Your Door

Our kiln-dried and seasoned logs are carefully prepared to deliver maximum heat output with minimal smoke, making them ideal for wood-burning stoves, open fires, chimineas and fire pits. Unlike damp or freshly cut wood, our logs are ready to burn immediately, so you can enjoy a hassle-free fire whenever you need it.

With our convenient log delivery Leeds service, there’s no need to struggle with heavy bags or worry about running out we bring high-quality firewood directly to your home.

Browse Firewood

Fast & Reliable Log Delivery Leeds

We understand that when the temperature drops, waiting days for firewood isn’t an option. That’s why our log delivery Leeds service is built around speed, reliability and customer convenience. Whether you’re topping up a small supply or stocking up for the winter season, we offer flexible delivery options to match your needs.

We deliver straight to your property, saving you time and effort. With our trusted local service, you can count on always having a steady supply of firewood ready to keep your home warm and welcoming.

Order Your Firewood Today

Collections

Sustainable & Affordable Firewood

Choosing the right firewood doesn’t just keep your home cozy it also makes a difference for the environment. All of our logs are responsibly sourced from sustainable woodlands, ensuring that you get a premium product without compromising on eco-friendly practices.

Kiln-dried and seasoned to the perfect moisture content, our firewood burns hotter, lasts longer and creates less creosote build-up in your chimney. Best of all, our Leeds firewood delivery is competitively priced, giving you outstanding value with every order. Warmth, quality, and sustainability all delivered to your door.

Contact us

Why Choose Our Leeds Log Delivery Service?

With so many options available, it’s important to know you’re getting the best firewood and the best service. Our customers in Leeds choose us for our combination of quality, reliability and value.

Every log is carefully prepared to ensure it burns efficiently and our delivery team goes the extra mile to make sure your order arrives on time and in perfect condition.

Whether you’re heating your family home, running a business that relies on firewood or simply want to enjoy cozy evenings by the fire, we provide a trusted solution that you can rely on all year round.